Questions Part A
1. Internet risks – give
examples of four things that can go wrong with a transactional site?
There can be many risk involved when it comes to using
transactional websites, these risks include:
·
You may buy an
item from a website but the item may never arrive, this may be due to the
website being fraudulent.
·
A transactional
site may be untrustworthy and as a result misuse your credit card details or
allow access for others to misuse your credit card details.
·
The transactional
website you’re using may be trustworthy; however it may not be secure, allowing
others to gain access to your transaction details.
·
The website may be
unreliable. This could result in slow postage, damaged products or difficulties
obtaining a refund or exchange where necessary.
2) Write down a
definition for each:
a) E-commerce: E-commerce occurs when a customer
purchases a product electronically rather than just face to face cash in hand.
Without E-business you wouldn't have E-commerce because you need a business and
products to be able to sell products electronically.
b) E-business: E-business is when a company or person
advertises their business electronically and allows users to get details of
their business from the comfort of their home or in some cases browse for items
online.
3) What is the
difference between buy side and sell side ecommerce?
Buy-side e-commerce refers to
transactions to buy/procure resources needed by a business from its suppliers
and the difference is that sell-side e-commerce is the transactions that are
involved with selling products to businesses customers
4) Describe the
different types of eBusiness
·
B2B
(Business to Business): A transaction that occurs between two companies, as
opposed to a transaction involving a consumer. The term may also describe a
company that provides goods or services for another company.
·
B2C
(Business to Consumer): A transaction that occurs between a company and a
consumer. The term may also describe a company that provides goods or services
for consumers.
·
B2G
(Business to Government): Feedback to government businesses and NGO's.
·
C2B
(Consumer to Business): Means through which consumers decide what they want to
pay, and the vendors decide whether or not to accept.
·
C2C
(Consumer to Consumer): Means through which consumers interact with other
consumers through, for example, online auctions.
·
C2G
(Consumer to Government): Feedback to government through pressure group or
individual sites.
·
G2B
(Government to Business): Refers to a government agency communicating with or
purchasing products or services from a business.
·
G2C
(Government to Consumer): The communication link between a government and
private individuals or residents.
·
G2G
(Government to Government): is the electronic sharing of data and/or information
systems between government agencies, departments or organizations. The goal of
G2G is to support e-government initiatives by improving communication, data
access and data sharing. http://watsmynameuh.blogspot.com.au/2011/03/topic-1-questions-introduction-to-e.html
5) Which digital
technology has the highest penetration rate? Explain and source your answer.
The number of
mainstream technologies that are affordable and accessible is increasing,
helping people to access information on the internet not just in their homes
but in any location through portable devices. I believe that smart phones would
have the highest penetration rate when it comes to digital technology, as they
are so readily available and due to advancing technology they are becoming more
affordable. They are also reasonable easy to use and they allow you access to
an abundance of resources.
6) List::Four
drivers to adoption of sell-side e-commerce by business.
Sell
side e-commerce refers to transactions between a supplier and its customers.
Drivers of the adoption of sell-side e-commerce by businesses include;
·
New
sales leads including the introduction to new markets and new customers, and
repeat selling and cross selling to existing customers.
·
Reduced
marketing costs by spending less time in face-to-face customer service,
completing sales online, and completing marketing online (meaning that printing
and distribution costs diminish).
·
Decreased
supply change costs due to reduced levels of inventory, increased competition
from suppliers and shorter cycle time in ordering.
·
Administrative
cost reductions from more efficient routine business processes such as
recruitment, invoice payment and holiday authorization.
7) Four barriers
to adoption of sell-side e-commerce by business.
·
Identification
of products or services can be tricky due to poor quality content which
includes descriptions and images as well as poor searching capabilities.
·
Cultural
barriers which includes internet accessibility and language barriers.
·
Customers
fear of change. Some customer would be more inclined to use the internet as a
way to purchase goods and services as opposed to others. Therefore the customer
base could be reduced by the adoption of sell side E-Commerce however this
could depend on the target market.
·
Lack
of technical competency. The customer might not have technical knowledge or
understanding to use the online store
8) What are some
examples of Digital information?
Digital information is anything the portrays information in a digital
format such as:
·
Photos
·
Music
·
Video
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